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Privacy policy

This privacy notice tells you what to expect us to do with your personal information.

Personal data (i.e. name and email address) will only be collected when it is provided directly by an individual and will be retained and processed in line with this policy. If you do not consent to your data being retained and processed in line with this policy, please do not use the service.

What information we collect, use, and why

We collect or use the following information to provide services and goods:

  • Name and email address
  • Payment details (via a secure third party platform)
  • Website user information (including user journeys and cookie tracking)

We collect or use the following information for service updates or marketing purposes:

  • Name and email address
  • Marketing preferences
  • Purchase or viewing history
  • Website and app user journey information
  • Records of consent, where appropriate

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent
  • Legitimate interest:
    • Email address will be collected in order to give access to downloadable content

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent
  • Legitimate interest:
    • Email address will be collected in order to fulfill subscription requests

How long we keep information

Information will be retained until you unsubscribe from the service. You can request that your information is deleted at any time by emailing jude@judeshealthjourney.com.

Who we share information with

Data processors

Analytics

Analytics are used to understand how visitors interact with the website e.g. the number of visitors, bounce rate, traffic source, etc.

HubSpot

Data will be securely stored within HubSpot.

Others we share personal information with

  • Publicly on our website (e.g. where provided by an individual submitting a comment) (where appropriate)

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You can ask us for copies of your personal data.

Your right to rectification - You can ask us to rectify personal data you think is inaccurate or incomplete.

Your right to erasure - You can ask us to erase your personal data.

Your right to restriction of processing - You can ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You can object to the processing of your personal data in certain circumstances.

Your right to data portability - You can ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you can withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us.

How to complain

If you have any concerns about our use of your personal data, you can contact us.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner's Office (ICO).

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

June 2024

Cookie policy

judeshealthjourney.com is hosted by HubSpot. Cookies are used to understand how visitors interact with the website. You can learn more about the cookies by reading below.

Necessary cookies

These are essential cookies that do not require consent.

__hs_opt_out

  • This cookie is used by the opt-in privacy option to remember not to ask the visitor to accept cookies again.
  • This cookie is set when you give visitors the choice to opt out of cookies.
  • It contains the string "yes" or "no".
  • It expires in 6 months.

__hs_do_not_track

  • This cookie can be set to prevent the tracking code from sending any information to HubSpot.
  • It contains the string "yes".
  • It expires in 6 months.

__hs_initial_opt_in

  • This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
  • It contains the string "yes" or "no".
  • It expires in seven days.

__hs_cookie_cat_pref

  • This cookie is used to record the categories a visitor consented to.
  • It contains data on the consented categories.
  • It expires in 6 months.

__hs_gpc_banner_dismiss

  • This cookie is used when the global privacy control (GPC) banner is dismissed.
  • It contains the string "yes" or "no".
  • It expires in 180 days.

__hs_notify_banner_dismiss

  • This cookie is used to save preferences when the cookie consent banner is dismissed.
  • It contains a boolean value of True.
  • It expires in 180 days.

hs_ab_test

  • This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
  • It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.
  • It expires at the end of the session.

<id>_key

  • When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
  • The cookie name is unique for each password-protected page.
  • It contains an encrypted version of the password so future visits to the page will not require the password again.
  • It expires in 14 days.

hs-messages-is-open

  • This cookie is used to determine and save whether the chat widget is open for future visits.
  • It is set in your browser when a new chat is started, and resets to re-close the widget after 30 minutes of inactivity.
  • If you manually close the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
  • It contains a boolean value of True if present.
  • It expires in 30 minutes.

hs-messages-hide-welcome-message

  • This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
  • It contains a boolean value of True or False.
  • It expires in one day. 

__hsmem

  • This cookie is set when visitors log in to a HubSpot-hosted site.
  • It contains encrypted data that identifies the membership user when they are currently logged in.
  • It expires in seven days. 

hs-membership-csrf

  • This cookie is used to ensure that content membership logins cannot be forged.
  • It contains a random string of letters and numbers used to verify that a membership login is authentic.
  • It expires at the end of the session.

hublytics_events_53

  • This browser storage entry is used by HubSpot Product to temporarily store tracking events created by HubSpot Product until they get dispatched over the network.
  • It's stored either on the Browser's Session Storage or Local Storage based on the presence or lack of tracking consent.
  •  When tracking consent isn't given, this cookie stays within the current browser session and expires at the end of the session. This "cookie" will remain empty and not store anything.
  • It contains metadata regarding tracking events that HubSpot collects throughout the user's journey at HubSpot.
  • It doesn't contain personal identifiable information or information that can identify your device or hardware.
  • It can't be manually removed and is automatically created whenever conditions are met.

hs.superstore.laboratory.<id>

  • It contains an offline cache of cohorts that a user got assigned for HubSpot Product experiments.
  • It doesn't contain personal identifiable information or information that can identify your device or hardware.
  • HubSpot experiments are anonymous and aren't attached to user sessions. However, if tracking consent is given, specific experiments might be tied to identifiable user sessions.
  • The individual contents of this storage entry expire automatically upon specific dates determined by HubSpot Product. Often, these are 48 hours.
  • It can't be manually removed and is automatically created whenever conditions are met.

__cfruid

This cookie is set by HubSpot’s content delivery network (CDN) provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. 

__cfuvid

This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies. 

__cf_bm

This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies. 

Analytics cookies 

These are non-essential cookies controlled by the cookie banner. If you're a visitor to a site supported by HubSpot, you can opt out of these cookies by not giving consent.

__hstc

  • The main cookie for tracking visitors.
  • It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
  • It expires in 6 months.

hubspotutk

  • This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
  • It contains an opaque GUID to represent the current visitor.
  • It expires in 6 months.

__hssc

  • This cookie keeps track of sessions.
  • This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
  • It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
  • It expires in 30 minutes.

__hssrc

  • Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
  • If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
  • It contains the value "1" when present.
  • It expires at the end of the session.

If you are logged in to HubSpot, HubSpot will set additional authentication cookies. Learn more about cookies set in the HubSpot product. You can also see whether a contact accepted these cookies in their timeline.

Functionality cookies

Not applicable.

Not applicable.

External scripts

Not applicable.

Last updated

June 2024